Terms & Conditions
Paragon Elite Fight - Martial Arts premium gear only for Pro fighters!
Welcome to Paragon Elite Fight Gear (www.paragonelitefight.com). By accessing and using this website, you agree to be bound by these Terms & Conditions, which govern your use of our services, purchases, and interactions on this site. If you disagree with any part of these terms, please refrain from using our website. Our policies align with international e-commerce practices, including European Union (EU) regulations, data protection standards (GDPR), and global trade principles.
1. General Use & Restrictions
This website is operated by Paragon Elite Fight Gear IKE, a company registered in the European Union with its headquarters based in Athens, Greece—a locale rich in history and renowned for its warrior spirit and democratic roots. Our mission is to provide elite combat gear built for champions and professionals.
-
Eligibility: Users must be at least 18 years old or have parental consent to make purchases. Our products are intended solely for professional use; consequently, sales to amateurs or minors are strictly prohibited.
-
Intellectual Property & Authorized Use: Unauthorized reproduction, resale, or misuse of our products and intellectual property is strictly forbidden. This includes, but is not limited to, the replication of product designs, logos, and any proprietary branding.
-
Right to Refuse Service: We reserve the right to deny or cancel any order, account, or service to any individual if fraud, misconduct, or misuse of our platform is suspected.
-
Corporate Headquarters & Warehousing: Access to our corporate headquarters is strictly by appointment only. Correspondence or inquiries can be sent via postal service to our headquarters. Our inventory is stored in third-party logistics (3PL) partner warehouses located in Attica, Greece, ensuring streamlined, secure storage and shipping.
2. Product Availability, Orders, and International Trade
Our inventory is maintained through strategically located warehouse facilities in partnership with reliable logistics providers. In line with international trade protocols:
-
Stock and Product Information: While we strive to keep all product information accurate, stock availability is subject to change without prior notice. In cases where a product becomes unavailable after purchase, we will promptly notify you and offer alternatives or a refund.
-
Order Processing and Verification: All orders are processed within 2-3 business days (subject to variations based on international order verification and regional holidays). We reserve the right to cancel orders suspected of fraudulent activity or discrepancies in the order information.
-
Pricing and Currency: Prices are displayed in Euros (EUR) and include applicable Value Added Tax (VAT) per European Union guidelines. For international customers, additional taxes, duties, or currency exchange fees may apply and will be clearly outlined during checkout.
-
International E-commerce Compliance: We adhere to international e-commerce standards, ensuring compliance with trade laws, export controls, and customs regulations. Buyers are responsible for understanding and complying with local import regulations once the product reaches its destination.
3. Payment, Shipping, and Delivery
We offer a secure, multilingual shopping experience for customers around the globe:
-
Payment Methods: We accept major credit/debit cards and secure online payment gateways. All payment processing complies with international security standards (e.g., PCI-DSS).
-
Shipping Policy: Our shipping services are provided by trusted international carriers. Estimated delivery times will vary based on destination, customs processing, and unforeseen global events.
-
Customs, Clearance, and Additional Charges: For global shipments, transportation costs along with any customs, clearance fees, or other expenses incurred during the return process are the sole responsibility of the buyer. These charges will be deducted from the refund amount should a return be initiated.
-
Tracking and Liability: While we make every effort to ensure safe delivery, Paragon Elite Fight Gear is not liable for delays or losses caused by third-party carriers, customs delays, or external logistics disruptions. Customers are encouraged to track shipments and report any issues promptly.
4. Returns and Refunds
Customer satisfaction is vital to our business; however, all returns must align with our policy and international consumer protection regulations.
-
Return Eligibility: Should you decide to return a product, you must notify us within the timeframe specified in our comprehensive return policy.
-
Refund Adjustments: Please note that the refund amount will be adjusted to account for any transportation costs, as well as any customs, clearance, or other related charges incurred during the return process. These charges are the responsibility of the buyer requesting the return, not Paragon Elite Fight Gear.
-
Refund Process: Once the returned product is received and verified, refunds will be processed using the original payment method. The timelines for refunds may vary depending on international banking and payment processing systems.
-
Exclusions: The return policy does not cover damage due to improper use, negligence, or unauthorized product alterations. International returns are subject to additional administrative fees as dictated by local customs and trade policies.
5. Limitation of Liability and Disclaimers
In recognition of the inherent risks associated with combat sports and the use of high-performance gear, the following disclaimers are in place:
-
Use-at-Your-Risk: By purchasing and using our products, you acknowledge that combat sports and training with elite gear involve inherent risks. It is your responsibility to use these products safely and according to the provided guidelines.
-
Third-Party Links and Services: Paragon Elite Fight Gear is not liable for any injury, damage, or loss resulting from improper usage, misuse of our products, or delays caused by unforeseen global events such as natural disasters or logistics disruptions.
-
Force Majeure: We are not responsible for any delay or failure to perform due to causes beyond our reasonable control, including but not limited to government restrictions, strikes, or acts of God.
-
Third-Party Content: Any links, advertisements, or third-party services provided on this website are subject to their own terms, and we are not accountable for the practices or content of external sites.
6. Intellectual Property, Privacy, and Data Protection
-
Intellectual Property Rights: All content on this website—including text, images, graphics, logos, product designs, and software—is the property of Paragon Elite Fight Gear or its licensors and is protected by applicable copyright and trademark laws.
-
Privacy and GDPR Compliance: We are committed to protecting your privacy and comply with the EU General Data Protection Regulation (GDPR) and all applicable data protection laws. Our detailed Privacy Policy outlines how we collect, store, and use your personal data. We recommend reviewing it to understand your rights and our data handling practices.
-
User-Generated Content: Any comments, reviews, or content provided by users are subject to moderation and must not infringe on any third-party rights or be unlawful or harmful.
7. Dispute Resolution, Governing Law, and Jurisdiction
-
Dispute Resolution: We encourage open communication to resolve disputes amicably. Should any conflict arise from the use of our website or our products, parties agree to first attempt resolution through informal negotiation or mediation before taking legal action.
-
Governing Law: These Terms & Conditions shall be governed by and construed in accordance with the laws of Greece and the European Union, without regard to any conflicts of law principles.
-
Jurisdiction: Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the competent courts in Greece.
8. Modifications and Termination
-
Changes to Terms: Paragon Elite Fight Gear reserves the right to modify these Terms & Conditions at any time. Customers will be notified of any significant changes through our website or via direct communication where applicable. Continued use of our services implies acceptance of any such changes.
-
Termination: We reserve the right to terminate or suspend access to our services immediately if any violation of these Terms & Conditions is detected, or if it is deemed necessary to protect our interests or those of our customers.
9. SEO, Keywords, and Best Practices
In keeping with global e-commerce and digital marketing best practices, our Terms & Conditions integrate relevant SEO keywords and phrases such as:
-
International e-commerce
-
Premium fight gear
-
Elite combat gear
-
Best Professional Boxing Gloves
-
Best Professional Brazilian Jiu Jitsu Gis
-
Professional martial arts equipment
-
Global logistics and shipping
-
EU consumer rights
-
GDPR compliance
-
Secure online shopping
These keywords not only help in clarifying our policies but also enhance our website’s discoverability through search engines, ensuring that customers and partners worldwide can easily find and trust our offerings.
10. Contact Information
For any questions, concerns, or further clarifications regarding these Terms & Conditions or any other policies, please do not hesitate to contact us through our designated customer support channels ( info@paragonelitefight.com , contact forms or live / bot chat. We are committed to addressing your inquiries swiftly and professionally.
Paragon Elite Group
Headquarters and Correspondence Address:
Street Proeresiou No 2, Athens, Greece, Europe - P.O.11636
(EUID): ELGEMI.182550901000 GR
VAT No: GR 802775964
Company Registration Number : 9321075646 GR
Official Greek General Commercial Registry (GEMI) Business Registration (https://publicity.businessportal.gr/company/182550901000)
Company registered under the Hellenic Ministry of Development (https://www1.gsis.gr/webtax/incomefp/public.do)
A company duly registered with the Athens Chamber of Commerce and Industry (ACCI) (https://acci.gr/en/home-2/)
Logistics Center Mailship: NOE Street, “Dyo Pefka” area, Aspropyrgos, GR-19300, Greece (https://www.mailship.com/en/)
Privacy Policy
Privacy Policy and Paragon Elite Fight Group-Premium Compat Gear
At Paragon Elite Fight Gear, your privacy is non-negotiable. We are committed to safeguarding your personal data in full compliance with the General Data Protection Regulation (GDPR), as well as other applicable international laws. Our e-commerce site is built on the robust Shopify platform—one of the world’s most trusted and secure e-commerce solutions—ensuring a seamless, secure shopping experience for customers across Europe and globally.
1. Information We Collect
When you interact with our website, we may collect various pieces of personal data that help us enhance your user experience and ensure secure transactions. This includes:
-
Personal Identification Information: Name, email address, phone number, and shipping address provided during the order process.
-
Payment Details: Secure payment information, processed through encrypted and PCI DSS-compliant third-party payment gateways.
-
Browsing Data: Information about your navigation and preferences, captured through cookies and advanced analytics tools, which help us optimize our site’s performance and provide personalized experiences.
2. How We Use Your Data
Your data is used primarily to improve your shopping experience and ensure secure, efficient transactions. Specifically, we use your information to:
-
Process Orders: Ensure smooth and secure processing of orders and transactions.
-
Enhance User Experience: Improve the functionality of our website and tailor product recommendations to your interests.
-
Prevent Fraud: Monitor for and prevent any fraudulent or unauthorized activities.
-
Communication Purposes: Provide timely updates regarding your orders, promotions, and important policy changes.
Rest assured, we do not sell, trade, or otherwise share your personal data with third parties, except when required by law or as necessary for fulfilling your order.
3. Data Storage & Security
Your security is our top priority. All personal data is stored securely in state-of-the-art servers, conforming to stringent EU regulations. Our Shopify-powered website is fortified with robust security features, including:
-
SSL Encryption: Full SSL encryption ensures that all data transmitted between your browser and our servers is securely encrypted.
-
PCI DSS Compliance: Shopify meets Payment Card Industry Data Security Standards, ensuring that your financial transactions are processed safely.
-
24/7 Monitoring: Continuous monitoring systems and advanced firewalls protect our databases from unauthorized access and breaches.
-
Regular Security Audits: We routinely conduct security assessments to ensure our systems are up-to-date against potential threats.
For further inquiries or to request data deletion, please contact our Data Protection Officer at info@paragonelitefight.com.
COOKIE POLICY
We use cookies to optimize your browsing experience, ensure smooth functionality, and provide personalized content. In alignment with SEO best practices and industry standards, our cookie policy is transparent and user-centric:
-
Essential Cookies: These are necessary for the basic operation of our website and cannot be disabled.
-
Performance Cookies: These help us analyze website traffic and understand user behavior, driving ongoing improvements.
-
Marketing Cookies: Used solely for targeted promotions and personalized advertising, these cookies are activated only with your explicit consent.
You can modify your cookie preferences at any time via your browser settings.
Cookie Policy
We use cookies to optimize your browsing experience and ensure smooth website functionality.
- Essential Cookies: Required for website operation.
- Performance Cookies: Help us analyze website traffic.
- Marketing Cookies: Used for targeted promotions (only with user consent).
You can modify cookie preferences anytime in your browser settings.
Return & Refund Policy
At Paragon Elite Fight Gear, our commitment to excellence extends beyond our premium combat sports equipment; we strive to provide an outstanding customer experience from purchase to after-sales support. Our return and refund policy is designed to be straightforward and customer-centric while adhering to high standards of quality and safety, especially for products such as professional boxing gloves, Brazilian Jiu Jitsu Gis, and specialized martial arts gear.
A. Return Eligibility
- Condition Requirements: All items eligible for return must be in their original, unused, and unworn condition. They must be returned in the original packaging as provided upon delivery. This requirement ensures that our gear, whether used for grappling, striking, or other combat sports disciplines, retains its structural integrity and performance standards.
- Timeframe for Returns: Returns must be initiated within 1 calendar days of delivery. This prompt return window allows us to quickly assess the condition of the product and process a refund or exchange efficiently while preserving the quality of our professional-grade equipment.
- Exclusions:
Customized orders, personalized products, or items purchased on clearance are non-refundable. These products, which may include specially tailored fight gear or limited-edition items, are excluded in order to maintain the exclusivity and uniqueness of our offerings.
B. Refund Process and Conditions
- Processing Time: Once your return is approved, refunds are processed within 30 business days using your original payment method. We ensure that every refund is handled with the utmost care and transparency.
- Adjustments to Refund Amount: Please be advised that shipping fees, transportation costs, and any associated expenses such as customs or clearance charges will be deducted from the refund amount. These costs are the responsibility of the buyer unless the return is due to a product defect or an error on our part.
- How to Request a Return: To initiate a return, please contact our dedicated support team at info@paragonelitefight.com, including your order number and relevant details regarding the return. Our customer service team is available to assist you through each step of the process, ensuring that your concerns are addressed promptly and efficiently.
Shipping Policy
At Paragon Elite Fight Gear, we recognize the importance of reliable and timely delivery of our elite combat sports equipment. Our shipping policy is formulated to meet both domestic and global delivery standards while safeguarding your order every step of the way.
A. Domestic and International Shipping
- Domestic (Greece):
For our valued customers in Greece, orders are estimated to arrive within 4-6 working days. We use reliable local carriers to ensure prompt delivery.
- European Union (EU):
Our logistics network extends across the EU, with estimated delivery times ranging from 8-10 working days. We pride ourselves on providing efficient service so that our premium fight gear—whether it’s specialized boxing gloves or grappling equipment—reaches you swiftly.
- International:
For international customers, delivery times typically range from 18-20 working days. We partner with reputable global carriers to ensure that orders are handled with care and professionalism.
B. Order Tracking and Additional Charges
- Tracking Numbers:
All orders are assigned a unique tracking number, allowing you to monitor the journey of your package in real-time. Our state-of-the-art shipping system ensures transparency and reliability in every transaction.
- Customs and Import Fees:
Buyers are usually responsible for any customs duties, import taxes, or additional fees incurred upon delivery. However, through our exclusive checkout bonus program, there are occasions when Paragon Elite Fight Gear may cover these additional costs as a courtesy to enhance your purchasing experience.
- Secure Packaging:
We guarantee that every order is securely packaged using eco-friendly materials. Our commitment to sustainability is paired with ensuring that our high-performance combat sports equipment is adequately protected during transit.
Payment Terms
Providing a secure, seamless payment experience is paramount at Paragon Elite Fight Gear. Our payment processes are designed to accommodate customers around the globe, using industry-leading technology and compliant practices.
A. Accepted Payment Methods
- Credit and Debit Cards:
We accept major cards including Visa, Mastercard, and American Express, ensuring that your transactions are processed swiftly and securely.
- PayPal:
Our integration with PayPal offers a trusted alternative for secure and fast online payments.
- Bank Transfer:
For bulk orders or specialized corporate inquiries, bank transfers are available. Please contact our customer support team for further details regarding bulk order processing.
B. Security and Currency
- SSL Encryption and Safety:
Our e-shop is built on the Shopify platform, recognized as one of the most secure and reliable e-commerce solutions globally. Shopify’s robust SSL encryption, PCI DSS compliance, and advanced fraud monitoring systems ensure that every transaction is protected. This means that your personal data, credit card information, and order details are transmitted securely, keeping them safe from unauthorized access.
- Currency Standardization:
All transactions are processed in Euros (€), unless stated otherwise. Our pricing transparency, combined with competitive pricing on premium combat sports equipment, ensures that you always know exactly what you’re paying.
Intellectual Property Rights
All materials on this website, including but not limited to product designs, logos, text, images, multimedia content, and other proprietary information, are the exclusive property of Paragon Elite Fight Gear. This encompasses our wide range of products—from precision-engineered boxing gloves to high-performance Brazilian Jiu Jitsu Gis and other specialized martial arts gear.
- Usage Restrictions:
Unauthorized reproduction, modification, distribution, or commercial exploitation of any content is strictly prohibited. This protection helps us maintain our reputation as a premier provider of elite combat sports equipment.
- Inquiries and Licensing:
For licensing requests or partnership inquiries, please contact info@paragonelitefight.com. We welcome collaborations that align with our brand’s values and commitment to quality.
User Agreement
Our user agreement is structured to protect both our community of combat sports enthusiasts and the integrity of Paragon Elite Fight Gear.
A. Account Creation and Responsibilities
- Accurate Information:
Users must provide accurate and up-to-date personal details when creating an account. This facilitates smooth order processing and efficient customer service.
- Security Practices:
It is the user's responsibility to safeguard their login credentials. Sharing account information or engaging in fraudulent behavior will result in immediate termination of service.
B. Community Integrity
- Authenticity and Reviews:
We value honest and genuine feedback. Any attempts to manipulate product reviews or engage in dishonest practices are subject to strict penalties, including suspension or closure of your account.
- Respectful Conduct:
Users are expected to maintain professionalism and courtesy in all interactions on our site. This ensures a safe and respectful community for all enthusiasts of combat sports and professional martial arts equipment.
Disclaimer
Paragon Elite Fight Gear is dedicated to providing high-performance, professional-grade equipment designed to support combat sports training across various disciplines, including boxing, Brazilian Jiu Jitsu, and mixed martial arts. However, we make the following disclaimers:
- Product Suitability:
Our products are intended for use by trained professionals. While we strive to ensure that our gear is safe and effective, we make no guarantees regarding product suitability for individual training regimes. Users are encouraged to undergo proper training and consult with industry experts before using any combat sports equipment.
- Third-Party Services and Content:
Our website may include links or references to third-party services. Paragon Elite Fight Gear is not responsible for the content, policies, or practices of these external sites.
- Assumption of Risk:
By purchasing and using our equipment, you assume full responsibility for its use. Always adhere to the provided safety guidelines and consult professionals when necessary.
GDPR & CCPA Compliance
We place your privacy and data security at the forefront of our operations. In line with international data protection standards:
A. Data Protection Regulations
- GDPR Compliance:
In accordance with the European Union’s General Data Protection Regulation (GDPR), we ensure that all personal data is collected, processed, and stored with the highest security standards.
- CCPA Adherence:
For our customers in California, we comply with the California Consumer Privacy Act (CCPA), providing rights and protections for your personal information.
B. User Rights
- Access and Control:
Users may request access to their personal data, request corrections, or request deletion. Additionally, you have the right to opt out of marketing communications at any time.
- Contact:
For GDPR or CCPA-related inquiries or requests, please contact info@paragonelitefight.com. Our dedicated team is ready to assist with your data protection concerns.
Accessibility Statement
Accessibility is central to our mission at Paragon Elite Fight Gear. We are committed to ensuring that our website is inclusive and accessible to all users, including those with disabilities.
- Commitment to Accessibility:
We continuously work to implement improvements to ensure our online platform meets or exceeds accessibility standards. Should you encounter any challenges while navigating our website, please contact us immediately at info@paragonelitefight.com so we can address your concerns.
Anti-Fraud Policy
In order to protect our customers and maintain the integrity of our e-commerce platform, we have implemented strict anti-fraud measures.
- Fraud Detection:
We employ advanced monitoring systems to detect and prevent fraudulent transactions. Any orders or activities deemed suspicious may be automatically canceled without prior notice.
- Customer Protection:
This policy is instrumental in safeguarding your purchase of elite combat sports equipment such as professional boxing gloves, grappling gear, and other martial arts essentials.
Sustainability & Environmental Policy
At Paragon Elite Fight Gear, our commitment to quality extends to our environmental responsibilities. We are actively dedicated to integrating sustainable practices into every facet of our business.
A. Eco-Conscious Manufacturing and Packaging
- Sustainable Materials:
Our production processes utilize ethically sourced materials, ensuring that every piece of combat gear—from high-performance fight gear to Brazilian Jiu Jitsu Gis—meets strict quality standards while minimizing environmental impact.
- Green Packaging:
In collaboration with our logistics partners, we can use by request eco-friendly and biodegradable packaging materials that protect our products during transit while reducing environmental waste.
B. Continuous Improvement
- Sustainability Initiatives:
We consistently review and update our sustainability practices, ensuring that we remain at the forefront of environmentally responsible e-commerce.
- Community and Environmental Impact:
Our mission is to deliver top-tier combat sports equipment without compromising on sustainability. We actively engage in partnerships with organizations that promote environmental conservation and social responsibility.
Technology, Security & Platform
Our commitment to your security is underscored by the state-of-the-art technology supporting our e-commerce platform. Paragon Elite Fight Gear is proud to be built on the Shopify platform—a globally trusted solution for secure online retail.
A. Shopify Platform Benefits
- Advanced SSL Encryption:
All transactions on our website are protected by industry-leading SSL encryption, ensuring that your personal and financial data is transmitted securely.
- PCI DSS Compliance:
Shopify’s robust security protocols comply with the Payment Card Industry Data Security Standard (PCI DSS), safeguarding your payment information with multiple layers of protection.
- Reliable Infrastructure:
Shopify is known for its exceptional uptime, speed, and scalability, which guarantees a seamless shopping experience as you browse and purchase elite combat sports equipment.
- Fraud Prevention Tools:
Built-in fraud detection and monitoring systems help protect your transactions from unauthorized access, ensuring that every purchase is safe and reliable.
B. Seamless Integration and Global Reach
- Multilingual and Multi-Currency Support:
Our Shopify-powered website is optimized for a global audience, supporting multiple languages and currencies to cater to combat sports enthusiasts across Europe and beyond.
- User-Friendly Interface:
Designed for ease-of-use and optimized for all devices, our website ensures that customers can quickly find the best professional boxing gloves, grappling gear, and martial arts equipment with enhanced SEO performance.
Customer Support & Contact Information
At Paragon Elite Fight Gear, your satisfaction is our top priority. We are dedicated to providing superior customer service to resolve any questions, concerns, or issues you may have.
- Dedicated Support Team:
Our experienced customer support team is available to assist you via email at info@paragonelitefight.com. We aim to respond promptly and resolve any issues to your complete satisfaction.
- Ongoing Communication:
We value your feedback and encourage you to share your experience with our products and services. This feedback helps us continuously improve our offerings and ensure that we meet the highest standards of quality and reliability.